Not every organization or business has the management skills or resources to successfully create a more diverse workplace. This book tells the story of one organization's transformation through diversity and provides 12 lessons that can help an organization, or business, through the diversity workplace process. The 12 lessons to succeed, outlined in the book, include: . establishing the environment for workplace diversity, . who should champion the project, . establishing the language for workplace diversity and 9 more lessons that Syd walks you through."