Youth Policy

Pine Centre Mall strives to provide its customers with an exceptional shopping experience in a safe and comfortable environment. In order to ensure the health, safety and security of everyone at Pine Centre, the following standards of conduct are in effect at all times for all staff and visitors of the shopping centre.

Pine Centre Mall is Private Property

The mall, including its parking lot, is private property. As a visitor or employee on this property, you are prohibited from engaging in any of the following activities while on this property. Failure to comply with these standards of conduct or reasonable requests made by Mall Management or Security may result in losing the privilege to shop or work at the mall and/or criminal prosecution, where applicable.

No Loitering or Congregating at Entranceways

The mall is a place for shopping and dining, not a place for loitering. Mall management and/or security have the right to prohibit groups from congregating or walking in a manner that obstructs or hinders shoppers at any time, or from loitering for excessive periods of time. This applies to all entranceways, storefronts, common area corridors, hallways and all parking areas.

Pine Centre Mall is a Safe Place for Everyone

To promote a safe and secure shopping environment, appropriate behaviour is required at all times. Any person(s) possessing weapons of any kind, or engaging in fighting, horseplay, swearing, shouting, littering, vandalism, or any other illegal activity, will not be allowed to remain on mall property. Mall management or security will call the RCMP to remove any person(s) engaging in such behaviours or refusing to leave when asked.

Smoking is Permitted in Designated Smoking Areas Only

To promote a healthy shopping environment, smoking is only permitted in designated exterior smoking areas. For your convenience, there are four designated smoking areas outside of the mall. Please see Customer Service for location details. Smoking is not allowed at any of the mall entranceways in accordance with provincial and city bylaws.

Youth Policies

Unsupervised children and teens are at risk for bullying, peer pressure, abduction, verbal or physical abuse, drug use and/or drug trafficking, or engaging in theft or other criminal activities. The shopping centre, its management and its employees are not responsible for the supervision of children or teens (see Adult Supervision / Youth Policy for detailed rules and regulations regarding youth at the centre).

Children under the age of 12 years old are not permitted in the mall unless accompanied by a parent or legal guardian at all times while on the property. Mall management or security will make an effort to contact parents of unattended children before calling the RCMP, and or the Ministry of Children and Family Development, to reunite parent(s) with their young child(ren).

Large groups of youth can become unmanageable, and at times, can result in a ‘group mentality’. Youth may not act as they normally would on their own or with their parents. Management and Security reserve the right to ask youth to leave the mall in any situation that appears to be ‘out of control’, or has the potential of creating a disturbance of any kind.

Adult Supervision/ Youth Policy

Pine Centre strives to provide its customers with an exceptional shopping experience in a safe and secure environment. In order to ensure the safety and security of everyone at Pine Centre we have youth and adult supervision policies in place. The mall including the parking lot and its exterior businesses are private property. All visitors to the property are bound to adhere to these policies:

1. Children between the ages of 7 and 16 are not permitted in the mall during school hours, unless accompanied by a parent, teacher or legal guardian (excluding days when school is not in session i.e. Pro D Days, Summer Vacation).

2. Children under the age of 12 are not permitted in the mall unless accompanied by a parent, teacher or legal guardian at any time. Children must remain within the company of their parent/guardian at all times.

3. Youth of all ages are required to abide by the centres Code of Conduct at all times while on the property.

In addition, one parent/guardian is permitted to supervise up to five teens (under the age of 17) unless they are a part of a ‘school group’ or ‘sports team’; in this case, there should be at least one adult ON SITE that is responsible for the ENTIRE GROUP. It is NOT acceptable to drop off large groups of youth for pick up at a later time.

Acceptable proof of age is a driver’s license, provincial picture ID, passport or current student card.

Failure to comply with the adult supervision or youth policies or any lawful or reasonable requests by Mall Management or Security may result in the loss of privilege to visit the mall and/or criminal prosecution if applicable. The mall will involve the RCMP and/or the Ministry of Children & Family Development when dealing with unaccompanied young children and/or unruly or unlawful behaviours by children (youth) of any age.