Managing Challenging Clients by A. Oade, Hardcover | Indigo Chapters

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships. | Managing Challenging Clients by A. Oade, Hardcover | Indigo Chapters